Sundar Pichai says ‘we got it wrong,’ about bias in Gemini AI

Google CEO Sundar Pichai acknowledges bias in Gemini AI chatbot responses, calling them ‘problematic’ and ‘unacceptable’.

Sundar Pichai addressed the recent controversy in a memo to employees, promising improvements and structural changes.

The Google CEO addressed the ongoing issues with the company’s AI chatbot Gemini (formerly Bard), describing some of its responses as  ‘showing bias.’Pichai admitted that the tech giant ‘got it wrong.’
Notably, Google had recently paused Gemini’s text-to-image generation capabilities after a social media uproar over some of the images generated by the chatbot, amid a larger debate surrounding online privacy for users in the age of AI.

Pichai also reiterated Google’s mission of organizing world’s information and making it universally accessible while giving users ‘helpful, accurate and unbiased information’.

Pichai said that the company will be driving a clear set of actions including structural changes, product guidelines, improved launch processes, red teaming and technical recommendation.

Meanwhile, amidst the backlash over the responses by Gemini AI, Helios Capital founder Samir Arora had suggested on X (formerly Twitter) that Sundar Pichai should let others take over and should resign from his post as Google CEO.

Arora wrote in reply to a users on X, ‘My guess is he will be fired or resign- as he should. After being in the lead on AI he has completely failed on this and let others take over.’

Sundar Pichai