Punjab National Bank Customer Care: All You Need to Know!

Are you in need of assistance with your Punjab National Bank (PNB) account? Whether you’re a current account holder or considering opening an account, having access to reliable customer care services is essential. In this comprehensive guide, we’ll walk you through everything you need to know about Punjab National Bank Customer Care, including helpline numbers, email addresses, branch locations, and much more.

Understanding Punjab National Bank Customer Care

Punjab National Bank, one of the leading public sector banks in India, offers a wide range of banking products and services to its customers. From personal banking to business banking and everything in between, PNB aims to provide efficient and responsive customer support to address any queries or concerns its customers may have.

Quick Overview: Punjab National Bank Helpline Numbers

Here’s a quick reference table of essential Punjab National Bank helpline numbers:

Service Helpline Number
Banking Services 1800 103 2222
Banking Services 1800 103 8181
Balance Enquiry 1800 180 2223
Pensioners Helpline 1800 111 762

Exploring Punjab National Bank Customer Care Services

Let’s delve deeper into the various customer care services offered by Punjab National Bank:

Banking Services Helpline

For general banking inquiries, including account-related queries, transactions, and more, you can reach out to Punjab National Bank’s dedicated helpline numbers:

  • 1800 103 2222
  • 1800 103 8181

These helplines are available round the clock, ensuring you can get assistance whenever you need it.

Balance Enquiry Missed Call Service

Punjab National Bank provides a convenient missed call service for balance enquiry. Simply give a missed call to 1800 180 2223 from your registered mobile number to receive your account balance via SMS.

Pensioners Helpline

For pension-related queries and assistance, PNB offers a dedicated helpline number: 1800 111 762. Pensioners can get support regarding their pension accounts, payments, and other related services.

SMS Banking

PNB’s SMS banking service allows you to perform various banking tasks via SMS. Here are some of the key functionalities:

  • Mini Statement: Get a quick overview of your recent transactions by sending an SMS with the keyword MINSTMT followed by your 16-digit account number.
  • Self Transfer of Funds: Transfer funds between your own accounts by sending an SMS with the keyword SLFTRF, followed by the source account number, destination account number, and the amount.
  • Cheque Status Inquiry: Check the status of your cheque by sending an SMS with the keyword CHQINQ, followed by the cheque number and your 16-digit account number.
  • Stop Payment of Cheque: Stop payment on a cheque by sending an SMS with the keyword STPCHQ, followed by the cheque number and your 16-digit account number.

Finding Punjab National Bank Branches

Locating the nearest Punjab National Bank branch or ATM is easy with their online branch locator tool. Visit the PNB Branch Locator on their official website and enter your location to find branches and ATMs near you.

Resolving Complaints

If you have any complaints or grievances regarding PNB’s products or services, you can submit them online through the PNB Complaint Form available on their website. Ensure to provide accurate details to expedite the resolution process.

Contacting Corporate Office

For corporate inquiries or correspondence, you can reach out to Punjab National Bank’s corporate office at the following address:

Corporate Office Address: Plot No 4, Sector -10 Dwarka, New Delhi 110075

Following Punjab National Bank on Social Media

Stay updated with the latest news, updates, and offers from Punjab National Bank by following them on various social media platforms:

Punjab National Bank Offices & Branches Customer Care Numbers

Here’s a comprehensive list of PNB offices and branches along with their respective customer care numbers, email addresses, and addresses:



  • Customer Care Number: 0562-2851336
  • Email: coagr@pnb.co.in
  • Address: 1-2,RAGHU NATH NAGAR,M.G.ROAD,AGRA 282002


  • Customer Care Number: 079 2658 3958
  • Email: coahm@pnb.co.in

This list provides just a glimpse of the vast network of Punjab National Bank branches across India. You can find the complete list on the official PNB website.


Punjab National Bank is committed to providing exceptional customer service to its customers. Whether you need assistance with your banking transactions, have a complaint, or simply want to locate the nearest branch, PNB’s comprehensive customer care services have got you covered. Reach out to them via phone, email, or visit a branch in person to experience their top-notch services firsthand.