Are you grappling with Airtel prepaid plans and seeking assistance? Whether it’s about recharging your Airtel number, exploring customized packs and plans, or resolving any issue related to your Airtel prepaid services, fret not! We’ve got you covered with comprehensive information and support. Dive into the details below to unravel a plethora of resources and expert guidance available at your fingertips.
Introduction to Airtel Customer Care Number
Airtel, one of India’s leading telecom service providers, offers a wide array of prepaid plans tailored to suit diverse needs. However, navigating through these plans or troubleshooting issues may sometimes seem daunting. This is where Airtel’s customer care services come to the rescue, ensuring seamless connectivity and assistance round the clock.
Airtel Customer Care at Your Service
For any concerns or queries regarding Airtel prepaid/postpaid services, you can reach out to the dedicated customer care team through various channels. Here’s a quick overview:
| Service | Contact Information |
|---|---|
| Complaints | Dial 198 |
| All India Helpline | Dial 121 |
| Best Offers | Dial 1211# |
| Balance Check | Dial 1212# |
| Recharge | Dial 1213# |
| Start a Service | Dial 1214# |
| Stop a Service | Dial 1215# |
| Last 5 Debits | Dial 1217# |
| Know My Number | Dial 1219# |
| Daily Packs | Dial 12110# |
| Data Packs | Dial 12111# |
| SMS Packs | Dial 12130# |
How to Connect with Airtel Customer Care?
Whether you prefer traditional phone support, email correspondence, or engaging through social media platforms, Airtel ensures multiple touchpoints for customer convenience. Here’s how you can get in touch:
Toll-Free Numbers and Short Codes
- Complaints: Dial 198
- All India Helpline: Dial 121
- Best Offers: Dial 12131
- Start a Service: SMS START to 121
- Stop a Service: SMS STOP to 121
- Do Not Disturb (DND) – Start: SMS “Start 0” to 1909
- Do Not Disturb (DND) – Stop: SMS “Stop 0” to 1909
Airtel Customer Care Email and Online Support
In addition to phone assistance, Airtel offers email support for detailed queries and concerns. You can drop an email at 121@airtel.com to receive prompt assistance from the customer care team. Furthermore, you can visit the official Airtel website here for online support, live chat, and self-help resources.
Airtel Regional Customer Support Numbers
Airtel caters to customers across various states, ensuring localized support for enhanced assistance. Here are the regional customer support numbers for Airtel prepaid services:
State Name: Andhra Pradesh and Telangana
- Prepaid: 9849098490
- Postpaid: 9849012345
State Name: Assam
- Prepaid: 9954099540
- Postpaid: 9954012345
State Name: Bihar and Jharkhand
- Prepaid: 9934099340
- Postpaid: 9934012345
State Name: Chennai
- Prepaid: 9894198941
- Postpaid: 9840012345
State Name: Delhi NCR
- Prepaid: 9810198101
- Postpaid: 9810012345
State Name: Gujarat
- Prepaid: 9898098980
- Postpaid: 9898012345
State Name: Haryana
- Prepaid: 9896098960
- Postpaid: 9896012345
State Name: Himachal Pradesh
- Prepaid: 9816098160
- Postpaid: 9816012345
State Name: Jammu and Kashmir
- Prepaid: 9906099060
- Postpaid: 9906012345
State Name: Karnataka
- Prepaid: 9845098450
- Postpaid: 9845012345
State Name: Kerala
- Prepaid: 9895198951
- Postpaid: 9895012345
State Name: Kolkata
- Prepaid: 9831098310
- Postpaid: 9831012345
State Name: Madhya Pradesh and Chattisgarh
- Prepaid: 9893098930
- Postpaid: 9893012345
State Name: Maharashtra and Goa
- Prepaid: 9890098900
- Postpaid: 9890012345
State Name: Mumbai
- Prepaid: 9892098920
- Postpaid: 9892012345
State Name: North East
- Prepaid: 9862098620
- Postpaid: 9862012345
State Name: Orissa
- Prepaid: 9937099370
- Postpaid: 9937012345
State Name: Punjab
- Prepaid: 9815098150
- Postpaid: 9815012345
State Name: Rajasthan
- Prepaid: 9950099500
- Postpaid: 9829012345
State Name: Tamil Nadu
- Prepaid: 9894198941
- Postpaid: 9894012345
State Name: Uttar Pradesh East
- Prepaid: 9935199351
- Postpaid: 9935012345
State Name: Uttar Pradesh West and Uttarakhand
- Prepaid: 9897098970
- Postpaid: 9897012345
State Name: West Bengal
- Prepaid: 9933099330
- Postpaid: 9933012345
Airtel Nodal Officer Contact Details
In case your concern remains unresolved through regular channels, Airtel provides access to nodal officers for escalated support. Here are the nodal officer details for various states:
State Name: Chennai
- Phone Number: 9952434865
- Email: nodalofficer.tn@in.airtel.com
- Address: Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
State Name: Andhra Pradesh and Telangana
- Phone Number: 9959334865
- Email: Nodalofficer.andhra@in.airtel.com
- Address: Bharti Airtel Limited, Splendid Towers, Huda Road, Opp. Begumpet Police Station, Begumpet, Hyderabad – 500016
State Name: Assam
- Phone Number: 9957134865
- Email: nodalofficer.nesa@in.airtel.com
- Address: Bharti Airtel Limited, Bharti House, Six mile Khanapara, Guwahati – 781022
State Name: Haryana
- Phone Number: 9996034865
- Email: nodalofficer.har@in.airtel.com
- Address: Bharti Airtel Limited, Plot No 41 & 42, Industrial Park , Sector 2,Growth Center, Saha, Distt Ambala , state- Haryana
State Name: Kerala
- Phone Number: 9995834865
- Email: nodalofficer.ker@in.airtel.com
- Address: Bharti Airtel Limited, SL Avenue, N H Bypass Kundanoor Jn,Maradu P O Kochi, 682304, Kerala
State Name: Orissa
- Phone Number: 9937449253
- Email: nodalofficer.orissa@in.airtel.com
- Address: Bharti Airtel Limited, Infocity Campus, 6th Floor, E-13/1, Chandaka Industrial Estate, Chandrasekharpur, Bhubaneswar-751024, Odisha
State Name: Maharashtra and Goa
- Phone Number: 9987234865
- Email: nodalofficer.mah@in.airtel.com
- Address: Bharti Airtel limited, Plot No. 3/1, North Tower, ePark, MIDC Knowledge park, Kharadi, Pune- 110014
State Name: Mumbai
- Phone Number: 9987234865
- Email: nodalofficer.mumbai@in.airtel.com
- Address: Bharti Airtel Limited, 7th Floor , Interface Building No 7 , Mindspace , Link Road , Malad west , Mumbai – 400064 , Maharashtra
State Name: Tamil Nadu
- Phone Number: 9952434865
- Email: nodalofficer.tn@in.airtel.com
- Address: Bharti Airtel Limited, No 42/147 & 44/146 Santhome High Road & Rosary Church road, Mylapore Chennai 600004
State Name: Uttar Pradesh East
- Phone Number: 9935334865
- Email: nodalofficer.upe@in.airtel.com
- Address: Bharti Airtel Limited, TCG 7/7, Vibhuti Khand, Gomti Nagar, Lucknow – 226010
State Name: Uttar Pradesh West and Uttarakhand
- Phone Number: 9897534865
- Email: nodalofficer.upw@in.airtel.com
- Address: Bharti Airtel Limited, B38/C1, Sector 57, Noida- 201301 Uttar Pradesh
State Name: Kolkata
- Phone Number: 9831234865
- Email: nodalofficer.wb@in.airtel.com
- Address: Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
State Name: Bihar and Jharkhand
- Phone Number: 9934334865
- Email: nodalofficer.bih@in.airtel.com
- Address: Bharti Airtel Limited, Plot no 18, Patliputra Industrial area, Patna 800013, Bihar, India
State Name: Delhi NCR
- Phone Number: 9818334865
- Email: nodalofficer.del@in.airtel.com
- Address: Bharti Airtel Limited, Plot No. 16, Udyog Vihar, Phase – IV, Gurgaon – 122015
State Name: Gujarat
- Phone Number: 7490034865
- Email: nodalofficer.guj@in.airtel.com
- Address: Bharti Airtel Limited, Zodiac Square, 2nd Floor, SG Road, Opp Gurudwara, Ahmedabad 380054
State Name: Himachal Pradesh
- Phone Number: 9805034865
- Email: nodalofficer.hp@in.airtel.com
- Address: Bharti Airtel Limited, Block No. 11 A, SDA Complex, Kasumpti, Shimla 171009
State Name: Jammu and Kashmir
- Phone Number: 9797334865
- Email: nodalofficer.jk@in.airtel.com
- Address: Bharti Airtel Limited, B2, 3rd Floor, South Block, Bahu Plaza, Gandhi Nagar, Jammu, Jammu & Kashmir 180012
State Name: Karnataka
- Phone Number: 9972534865
- Email: nodalofficer.kk@in.airtel.com
- Address: Bharti Airtel Limited, No 55, divyashree towers , Bannerghatta Road Bangalore – 560029
State Name: Madhya Pradesh and Chattisgarh
- Phone Number: 9893134865
- Email: nodalofficer.mpcg@in.airtel.com
- Address: Bharti Airtel Limited, 3rd Floor, Metro Towers, AB Road, Near Vijay Nagar , Indore, Madhya Pradesh
State Name: North East
- Phone Number: 9612034865
- Email: nodalofficer.nesa@in.airtel.com
- Address: Bharti Hexacom Limited,Modrina Mansion, 1st Floor, Laitumukrah Main Road, Shillong- 793003
State Name: West Bengal
- Phone Number: 9831234865
- Email: nodalofficer.wb@in.airtel.com
- Address: Bharti Airtel Limited, Infinity Building, 5th Floor, Salt Lake Electronics Complex, Kolkata-700091, West Bengal
State Name: Punjab
- Phone Number: 9878434865
- Email: nodalofficer.pb@in.airtel.com
- Address: Bharti Airtel Limited, Plot No.21, Rajiv Gandhi Technology Park, Chandigarh 160101
State Name: Rajasthan
- Phone Number: 9928034865
- Email: nodalofficer.raj@in.airtel.com
- Address: Bharti Hexacom Limited, K-21, Sunny House, Malviya Marg, C-Scheme, Jaipur-302001, Rajasthan
Frequently Asked Questions (FAQs)
- How can I check my Airtel prepaid balance?
- You can dial 1212# to check your Airtel prepaid balance instantly.
- What is the process to activate or deactivate DND (Do Not Disturb) service?
- To activate DND, simply SMS “Start 0” to 1909. To deactivate, SMS “Stop 0” to 1909.
- How do I avail the latest offers on Airtel?
- Dial 1211# to explore the best offers available based on your usage.
- What are the contact details of Airtel nodal officers for escalations?
- Refer to the comprehensive list provided above for nodal officer contact details across various states.
- How do I recharge my Airtel prepaid number?
- You can recharge your Airtel prepaid number by dialing 1213#.
- What should I do if I encounter network issues?
- Reach out to Airtel customer care via phone, email, or social media channels to report network issues for swift resolution.
- Can I check my last 5 debits on Airtel?
- Yes, you can dial 1217# to view the details of your last 5 debits.
- Is there an option to know my Airtel number if I forget it?
- Yes, you can easily retrieve your Airtel number by dialing 1219#.
- How do I subscribe to daily packs on Airtel?
- Dial 12110# to explore and subscribe to daily packs as per your requirements.
- What are the various regional customer support numbers for Airtel?
- Refer to the detailed list provided above for regional customer support numbers categorized by states.
Conclusion
Navigating through Airtel’s prepaid plans and resolving queries is now a breeze with the comprehensive customer care support available. Whether it’s about recharging your number, exploring the latest offers, or seeking assistance for network issues, Airtel ensures seamless connectivity and support for its users. Stay connected, stay informed, and enjoy uninterrupted services with Airtel’s customer-centric approach.