Are you in a bind with your Airtel DTH services? Struggling to find the right channel packages or facing technical glitches? Look no further! This comprehensive guide provides you with all the necessary contact details to reach out to Airtel DTH customer care and get your issues resolved promptly.
Airtel DTH, a leading direct-to-home service provider in India, offers a plethora of entertainment options to its subscribers. However, like any other service, occasional hiccups may arise, leaving customers in need of assistance. Whether it’s customizing your channel packs, troubleshooting technical issues, or simply seeking information, contacting Airtel DTH customer care is the solution.
Quick Contact Details
Here’s a quick overview of the contact information for Airtel DTH customer care:
| Type | Contact Information |
|---|---|
| Toll Free Number | 1800 103 6065 |
| All India Helpline | Give a Missed Call: 8130081300 |
| Email ID | digitaltv@airtel.com |
| Official Website | Airtel DTH Official Website |
| Regd. Office | Bharti Cresent, 1, Nelson Mandela Road, Vasant Kunj, Phase – II, Delhi – 110070 |
Phone Numbers and Email IDs
Toll-Free Number
Need immediate assistance? Dial the toll-free number 1800 103 6065 to connect with Airtel DTH customer care experts without incurring any charges. Whether it’s subscription management, billing queries, or technical support, help is just a call away.
All India Helpline
Prefer a callback? Simply give a missed call to 8130081300 to receive a prompt call back from Airtel DTH customer care. This hassle-free method ensures you get assistance without spending time waiting on hold.
Email Support
For non-urgent queries or detailed assistance, shoot an email to digitaltv@airtel.com. Airtel DTH’s dedicated support team will address your concerns and provide solutions at the earliest convenience.
Official Website
Navigate to the official Airtel DTH website for a wealth of resources, including FAQs, troubleshooting guides, and self-service options. Explore the intuitive interface to manage your account, subscribe to new packs, and access exclusive offers.
Regional Nodal Officers
Airtel DTH ensures personalized assistance by assigning nodal officers for each region. Here are the details for North, South, East, and West zones:
North Zone
From Delhi to Rajasthan, Airtel DTH’s North Zone nodal officers are dedicated to resolving regional issues promptly. Here’s how to reach them:
Delhi:
- Nodal Officer: Anuj Sharma
- Phone Number: 011-44985547
- Email: dthnodal.dl@airtel.com
- Address: Bharti Airtel Limited, Plot NO 16, Udyog Vihar- Phase 4, Gurgaon- 122015
Haryana, Punjab, Himachal Pradesh:
- Nodal Officer: Vishal Gakhar
- Phone Number: 0172-4458687
- Email: dthnodal.hr@airtel.com
- Address: Plot NO-21, Rajeev Gandhi Technology Park, Chandigarh, 160101
South Zone
Covering states like Karnataka, Kerala, and Tamil Nadu, Airtel DTH’s South Zone nodal officers cater to the diverse needs of subscribers in the region. Here’s how to get in touch:
Karnataka:
- Nodal Officer: Shashikanth Koppal
- Phone Number: 080-41704930
- Email: dthnodal.kk@airtel.com
- Address: Bharti Telemedia Limited, # 56/4, Sharada Towers, Nandidurga Road, Benson Town, Bangalore – 560 046
Kerala, Pondicherry, Tamil Nadu:
- Nodal Officer: C. Sankaranarayanan
- Phone Number: 0484-4100064
- Email: dthnodal.kl@airtel.com
- Address: Bharti Telemedia Ltd, SL Avenue, Kundanoor Junction, Maradu PO, Cochin 682304
East Zone
From the hilly terrains of Arunachal Pradesh to the bustling streets of West Bengal, Airtel DTH’s East Zone nodal officers ensure seamless service delivery across the region. Here’s how to reach them:
Arunachal Pradesh, Assam:
- Nodal Officer: Biddut Goswami
- Phone Number: 9612402426
- Email: dthnodal.nesa@airtel.com
- Address: Bharti House, 4th Floor, Six Mile, Guwahati-781022
Bihar, Jharkhand:
- Nodal Officer: Vikrant Gaurav
- Phone Number: 9771472070
- Email: dthnodal.bh@airtel.com
- Address: Bharti Airtel Limited, Plot NO 18, Patliputra Industrial Area, Patna 800013, Bihar, India
West Zone
Covering states like Maharashtra, Gujarat, and Madhya Pradesh, Airtel DTH’s West Zone nodal officers are committed to resolving customer queries and concerns effectively. Here’s how to contact them:
Maharashtra:
- Nodal Officer: Kiran Konchady
- Phone Number: 022-40213261
- Email: dthnodal.mum@airtel.com
- Address: Bharti Telemedia Limited, 5th Floor, Interface Building, Link Road, Malad West, Mumbai, 400064
Gujarat, Dadra & Nagar Haveli, Daman & Diu:
- Nodal Officer: Senthil Easwaran
- Phone Number: 079-40037114
- Email: dthnodal.gj@airtel.com
- Address: Bharti Telemedia Ltd., 2nd Floor, Zodiac Square, Opp. Gurudwara, Thaltej, Ahmedabad – 380054
FAQs (Frequently Asked Questions)
- How can I customize my channel packs with Airtel DTH?
- To customize your channel packs, simply log in to your account on the Airtel DTH website or mobile app. Alternatively, you can contact customer care for assistance.
- What should I do if I’m experiencing signal issues?
- If you’re experiencing signal issues, first ensure that your set-top box and antenna are properly connected. If the problem persists, contact Airtel DTH customer care for troubleshooting.
- Can I upgrade my existing subscription plan?
- Yes, you can upgrade your subscription plan at any time by contacting Airtel DTH customer care or visiting the official website.
- How do I recharge my Airtel DTH account?
- You can recharge your Airtel DTH account online through the official website, mobile app, or various third-party recharge platforms. Additionally, you can visit nearest Airtel store or authorized retailer for offline recharge.
- What documents do I need to submit for a new Airtel DTH connection?
- To avail a new Airtel DTH connection, you will need to submit a valid proof of identity (such as Aadhar card, PAN card, or passport) and proof of address (such as utility bills or rental agreement).
- How can I check my account balance?
- You can check your Airtel DTH account balance by logging in to your account on the official website or mobile app. Alternatively, you can give a missed call to the designated number provided by Airtel DTH.
- Is it possible to temporarily suspend my Airtel DTH subscription?
- Yes, you can temporarily suspend your Airtel DTH subscription by contacting customer care and requesting for the same. However, terms and conditions may apply.
- What should I do if I’ve forgotten my Airtel DTH account password?
- If you’ve forgotten your Airtel DTH account password, you can reset it by clicking on the ‘Forgot Password’ option on the login page. You will receive instructions to reset your password via email or SMS.
- Can I transfer my Airtel DTH connection to a new address?
- Yes, you can transfer your Airtel DTH connection to a new address by contacting customer care and providing the necessary details and documentation for the address change.
- How can I lodge a complaint regarding billing discrepancies?
- If you notice any billing discrepancies in your Airtel DTH account, you can lodge a complaint by contacting customer care via phone, email, or live chat support on the official website.
Conclusion
In conclusion, Airtel DTH customer care is dedicated to providing prompt and efficient assistance to subscribers across India. Whether you’re facing technical issues, need help customizing your channel packs, or have any other queries, the contact details provided in this guide will ensure that you receive the support you need. Don’t hesitate to reach out to Airtel DTH customer care whenever you need assistance, as they are committed to enhancing your viewing experience and ensuring your satisfaction.