Some things have way more fans and users worldwide than in others, and gambling is among them, especially in places like Canada. The market here has grown massively in the last couple of months, which means that people can experience a lot of new things.
Many people like sportsbooks because of what they offer, but there is no arguing that gamblers are also interested in other things. That said, they need to be careful what they choose because many things can have a bad effect on their overall experience.
There are only a few sites in the state where people can have fun, and the Betano casino unique live games available in a variety of bet limits make this one of the go-to sites for Canadians, as well as customers worldwide. This operator can provide users with an outstanding experience, but most sites are not like that, so gamblers may not always have a pleasant experience.
There are a lot of things that can have a bad impact on your overall experience, so let’s learn more about them
Restrictions
One of the worst things for people who like to gamble online is to deal with the different restrictions. The latter can come from the operator itself, from the companies that develop that are behind each casino title, or from the regulator. Needless to say, iGaming fans can find a solution for some of them, but if the government restricts certain services, they won’t be able to do anything about them.
When talking about restrictions, many people only think of the different limitations regarding casino games. However, we should also mention the restrictions to using specific payment gateways. There are many countries worldwide whose authorities do not allow gaming fans to deposit or withdraw winnings from gambling websites via specific types of payment gateways. There are also loads of sports betting restrictions, some of which affect a lot of people.
Bad customer support
Not all gamblers have previous experience using an online casino or a site dedicated to sports betting, especially in Canada. As a result, many users may need to contact the customer support department and ask for assistance. The bad news is that many of the websites that offer customer service departments won’t live up to their expectations.
One of the first things that Canadians will notice is that the operators do not employ native English speakers. In fact, some people can barely speak the language at all, which definitely has a bad impact on the site’s reputation and people’s experience.
Aside from the potential language problems, some customer support agents do not have the needed skills to help users. They do not know what to do and how to find the answers that people need, which means that users won’t be able to resolve their problems.
Finally, most sites for casino games in Canada do not provide a 24/7 customer support service, and people who want to contact it will have to use specific options. Most users will probably look for a phone number, but the sites will probably have a live chat or an email.
Bonuses that do not work
One of the tricks used by all sorts of gambling websites in different parts of the world is to offer people multiple bonuses. The promotions come in a variety of forms, and some of them look interesting, but in reality, not all of the perks will be available to people who like to gamble online in Canada.
Aside from the potential geo-restrictions that some brands have to adhere to, a lot of the sports betting bonuses or casino promotions are restricted to certain types of users. For example, welcome bonuses are only available to new signees, whereas the VIP program will work only for people who’ve spent a specific amount of money on the website.
Disclaimer:
- As per the Public Gambling Act of 1867, all Indian states, except Goa, Daman and Sikkim, prohibit gambling
- Land-based casinos are legalized, with certain guidelines, in Goa and Daman, as per the Goa, Daman and Diu Public Gambling Act 1976
- Land-based casinos, Online gambling and E-gaming (games of chance) are legalized in Sikkim under the Sikkim Online Gaming (Regulation) Rules 2009
- Only some Indian states have legalized online/regular lotteries as per and subject to the conditions laid down by state laws. Kindly refer to the same here
- Horse racing and betting on horse racing, including online betting, is permitted only in a licensed premise in select states. Kindly refer to the 1996 Judgement by the Supreme Court Of India here and for more information
- This article does not endorse or express the views of Qrius and/or any of its staff.
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