The outbreak of the novel coronavirus has led to unimaginable changes in the daily lives of people. Commercial activities entirely reliant on physical channels have moved to digital avenues. While some companies have been slow to enhance the digital experience, some have taken giant leaps. Geojit Financial Services is one of the latter. Geojit has been at the forefront of the digital wave in the Indian financial services sector. Staying true to its track record, the financial services major has introduced an innovative solution to enhance the investing experience of its clients.
Geojit has launched a customised WhatsApp channel to simplify stock trading and mutual fund investments. The secure channel can be used to chat with dealers, track fund transfers, get access to research reports and much more. The industry-first solution provided by Geojit is a potent mix of security and convenience.
How does the Geojit WhatsApp channel enhance convenience?
Even though WhatsApp is just a messaging application, its importance cannot be overstated. The Facebook-owned app has become the default channel of communication for millions of Indians. At the last count in 2019, WhatsApp had over 400 million users in India. With people unable to step out of homes due to the pandemic, the usage of the app has increased manifold.
Rich experience: Considering the widespread reach of WhatsApp, Geojit decided to offer a clutch of crucial services through the app. The introduction of the WhatsApp service will ensure that you can place your orders or invest in the best mutual fund schemes just by a press of your fingers. While orders can also be placed through Geojit’s mobile and web platform, the WhatsApp channel provides a sense of personalisation as one can chat with a dealer in real-time.
Multiple services: The WhatsApp channel introduced by Geojit is a dynamic service. It is not limited to placing orders. One can do much more than that through the channel. It is important to be adequately informed before trading in the stock markets or investing in mutual funds. Most investors seek credible information and data before committing their hard-earned money. Geojit is offering access to research reports and other relevant data through the WhatsApp channel. Along with trading and research reports, fund transfer details can also be received through the app.
Easy to start: One has to submit several documents and fill multiple forms even for the simplest of services. With the number of services being offered by Geojit, it may seem that starting the WhatsApp service must be a complicated process. However, it is far from reality. To avail the Geojit WhatsApp services, you do not need to download any new mobile application. One just has to send a message to +91 99955-00044 from the registered mobile number. The services will start as soon as the client’s details are authenticated.
Is Geojit’s WhatsApp channel secure?
It is natural to have security concerns while investing. Geojit has addressed security concerns through features like customer authenticity, traceability and self-service. Digital operations are relatively more secure when compared to physical interactions as every transaction can be easily traced. The initiation process has multiple layers of authentication. Geojit verifies every client’s details at the back-end after receiving the request for the service from his/her registered mobile number. The client can chat with the dealer to trade only after the verification process is over. All the conversations between the client and the dealer are saved in secure servers, which is used by Geojit to collect trade orders through WhatsApp. The storage of all the communication records provides legal acceptance to any action taken through the WhatsApp channel.
Conclusion
The Geojit WhatsApp channel is one of the most simple and secure trading services through WhatsApp. It has eliminated the need to step out of the house during the pandemic. The exponential rise in the number of digital transactions during the Covid-19 outbreak has shown customer’s inclination towards digital financial services. Geojit has plugged a crucial gap in the financial services chain by launching the WhatsApp channel. Get started with the innovative service and experience the magic of conversational commerce and an augmented engagement.
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