The delivery business is booming nowadays. And because of that, ordering food home is now as simple as ever. Whether you want your groceries, or meals at your doorstep, you can now do it with just a simple touch of a button. However, there’s even more to it. Take Postmates, for example. Although it initially started out as a food delivery app, it is now a major delivery service in the US, providing its clients with all of the goods they could ever want. More companies should follow this business model, and if you’d like to see some of the reasons to make a delivery app like Postmates just follow the link.
There are plenty of delivery apps out there, and as you might have guessed, the competition is fierce. So, if you’re thinking about developing one yourself you need to find a way to stand out from the crowd. And one great way to do so is by implementing the right features. So, with that being said, let’s take a look at some of the must-have features any delivery app should have.
1. Integrate Push Notifications
As we’ve previously mentioned, competition within the delivery app business is fierce. It’s almost for certain that a person would have more than one app of this kind installed on the phone.
Maintaining a constant connection between you and your customers is what will make the users choose your application over the others. Push notifications will do just that. With the help of notifications, you will bring your customer’s attention. You will remind the user that your app is still on their phone, and it is not to be ignored.
Make sure to include messages that bring value to your customers. Let them know whenever a discount is going on, or that you’ve just launched a loyalty program and they should apply for it.
You will make your user feel important, and that’s exactly what you need to gain their loyalty.
2. Special Offers
Speaking of discounts and loyalty programs, you should offer as many as you can in order to keep your customers engaged. After all, everybody is looking to save some money, and your app might just be the answer.
Studies have shown that around 40% of users are using food delivery apps to look for discounts. That’s why offering as many as possible is so important.
3. Include Multiple Payment Options
There are many payment methods, and different groups of your clients prefer different ways to pay for your products or services. Some of us still like the old school way and pay with cash, while others prefer digital payments.
That’s why having multiple payment options is so important. You’ll simply appeal to a larger public. Not only that, but there are plenty of payment gateways out there that offer some substantial discounts.
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