Who is a dealer in a casino?
You often have to deal with dealers if you are a casino player. But have you ever thought about who you are dealing with? Understanding the people who are the intermediaries between you and fortune, who shuffle the cards and give you the chips (as well as take them away), can help you have a better time in their company and also give you a slight edge in the game itself.
Dealers are found not only in land-based casinos but also in online establishments. For example, live dealer online casinos are more popular than those offering only slots or betting opportunities, such as the
What kind of people work in casinos?
In European countries, casino dealers are primarily young people between 18 and 30 years old. These are both college students, who need to make a living somehow during their studies, but who want to change jobs in the future and people who have chosen the gambling business path to achieve professionalism in it, to climb the career ladder. In the early 90s of the last century, when the gambling business in our country was only emerging, the profession of the casino dealer was beautiful but, at the same time, dangerous. Currently, the job has lost its former attraction and has become more accessible to all comers.
What is required of a dealer?
In general, to be a casino dealer, you do not need to have any special abilities or education. However, the dealer should be able to do simple mathematical calculations in his head and have the skills taught to him directly during his training in the casino.
Communication is also part of a croupier’s job. Because casinos are an entertainment business, they want dealers to know when it’s a good time to talk to a customer and when it’s not. And dealers must remain pleasant throughout the job.
How hard is a dealer’s job
Although, as stated above, just about anyone can be a dealer, the job has its challenges. The main ones are the irregular working hours and night shifts. Moreover, it is very bad for human health to spend from 20 minutes to several hours at one playing table and passively inhale the smoke from the players’ cigarettes.
If the dealer made a mistake
Because of the monotony and constant repetition of work, dealers tend to make mistakes. Of course, everyone makes mistakes, but other people’s money, the players, depends on the correctness of the dealer’s actions. Most casino visitors expect him to be competent, and they usually get it. Nevertheless, a player makes a grave mistake if he does not control the dealer because the dealer can make a mistake, thus depriving the player of money.
If the dealer makes a mistake in favor of the player?
A controversial issue, the decision of which depends on each player. Some people think it’s not worth pointing out a mistake since no one will compensate for the player’s errors. Others believe it is worth pointing out the mistake and returning the overpayment if only because “other people’s money doesn’t bring happiness” and to make the staff feel good by saying, “we don’t need other people’s money.” Much nicer than waiting for the pit boss to come up to you and ask for a refund because the video surveillance recorded the error and overpayment.
Tip for the dealer
Although in most gambling houses the tips received by the casino dealer do not go to him alone but are distributed among all the employees, he will always be pleased if you thank him for a good game. And it can be your winnings (the dealer has nothing to do with your winnings/losses) and a good time in the company of good people.
Giving a large sum of money for a tip is not worth it – it is unlikely that the dealer will appreciate such a step, more likely to take you for a stupid person. The main thing here is the fact itself, not the number of chips given in favor of the dealer.
How to Become a Dealer?
It’s a common belief that anyone can be hired at a casino. But, as a rule, young boys and girls, most often students, are looking for a job as a croupier who needs to earn extra money.
The requirements for candidates are simple:
- Proper speech.
- Communication skills, courtesy.
- Attentiveness, trainability.
- Good fine motor skills.
- Operative memory and the ability to quickly count in your mind.
- Stress resistance.
Each casino has its school of dealers. The training lasts about two weeks. But successfully completing the movement is far from guaranteeing that the first shift won’t be your last. Among the essential qualities and requirements listed above are three basic skills:
Stress tolerance. In practice, a dealer encounters a lot of different people. Some guests play for fun, always in a good mood and ready to support any conversation, while others leave their apartments, business, and all their savings at the table. The latter direct all their negativity to the staff, because who to blame for their failures, if not the one who dealt the cards, not in your favor?
A good memory and counting in your mind. The order of the numbers on the roulette wheel has no mathematical relationship, and they need to learn by heart to pay verbal bets quickly. The speed of calculating the guests depends on the income casino. A dealer’s labor consists of financial risks. Each wrong payout at the table can cost a young professional salary and their job at the casino. Graduates with a mathematical mind are singled out in the first days of school, and these are the people with a high chance of entering the staff.
Developed fine motor skills. Former dealers who rose to become pit bosses joke that they could have been famous pianists. The length of the dealer’s fingers should be able to stack a stack of twenty chips. The cards must be dealt with quickly, and the deck should glide into the dealer’s hands.
Does the dealer have a career?
Avoid jumping to conclusions if you meet an experienced dealer in his thirties. As in any profession, talent, and development are the way to a career. If a person is not ready and willing to strengthen his skills, he may be stuck in one place for many years.
There are categories in the dealer profession: the “trainee” – a high school graduate – and the D3, D2, and D1 specialties, which are assigned based on seniority. For example, dealers of rank D1 can apply for the position of inspector, junior, and senior pit boss; for this purpose, it is necessary to have work output from 2000 hours and obtain additional qualifications.
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