Voice over Internet Protocol, VoIP for short, is a telecommunication solution that utilizes some types of devices to digitalize the information (your phone call, for example) and send it as data over the Internet. Afterwards, this data is reconverted into any kinds of transmittable protocol and is collected by the receiving devices.
Having taken the world by storm recently, this means of communication is slowly but surely convincing businesses worldwide of its convenience. In this article, we will sort out the top 5 reasons why VoIP should be the norm for nowadays corporations.
Basic Requirements To Deploy VoIP
The biggest difference between a traditional telephone system and a VoIP solution is the lack of major hardware installation.
In order to install a Voice over Internet Protocol, one should have:
- Stable internet connection;
- A special adapter connected to their traditional phone, or a special VoIP phone. This adapter should be connected to the internet via your computer or directly via a router.
- Specific application if you want to make calls via your smart devices or computer.
5 Reasons Why VoIP Is A Must For Your Enterprise
1. Low Cost-Per-Call Rate
Instead of using telephone lines, VoIP employs the Internet as the transmitting route. In the case of traditional telephone systems, one call requires two callers using the same line to complete the communication process. As the number of maximum lines are limited, calls using landlines tend to cost more, especially if the destinations of the calls are, for example, abroad. Contrarily, by using the Internet to deliver data, VoIP solves this cost-sensitivity brilliantly, allowing long distance calls to be substantially cheaper.
2. Efficient Internal and External Business Communication
A very specific advantage that enterprises can experience while using voice over internet protocol is the simplified conference calls procedure.
As mentioned above, the essence of VoIP is the delivering of converged data via the Internet. With the absence of specific landlines, creating and joining conference calls via this system is so much easier. Furthermore, VoIP allows multiple parties to take part in the call, totally ignoring the geographic differences.
In addition to the traditional conference calls, video conference calls are also made easy thanks to VoIP, making meetings or clients interacting even more efficient.
3. Ensuring Business Consistency
Without the need for substantial communication facilities, VoIP systems can ensure uninterrupted service in unforeseeable circumstances such as power outages or natural disasters.
Also, by not relying on a single provider to operate the system, getting VoIP up and running again is less complicated, avoiding prolonged downtime and financial damages to the business.
4. Affordable Hard and Software
As mentioned earlier, running a VoIP system requires very little installation. The majority of VoIP variants will only ask for a functionable sound card, which is already available in almost every modern computer nowadays. Also, to be able to work with this system, each user should have a set of headphones and microphone.
In other cases, a special VoIP phone might be demanded. Still, the overall cost of equipping these devices to your workforce is nowhere near that incurred by setting up a traditional telephone system.
5. Impressive Functionality
Being a step behind traditional telephone in terms of operational history, many VoIP providers look for their advantageous edge by focusing on improving functionality.
Aside from supporting multiple calls at the same time, most voice over internet protocol systems introduce a wide variety of extra functions. Even though the range of these functions is different among providers, we can safely list out the most common:
- Fax sending and receiving
- Speed dialing
- Flexible call transfer
- Messages and voicemails forwarding
- Voicemail-to-text rendition
And so many more.
It’s About Time Your Business Makes The Switch
I understand how intimidating it is to change the existing protocol that has served your enterprise well for such a long time. However, as the technologic current flows, it is fundamental that enterprises around the world embrace that current, to make sure that they are not left behind.
Adopting voice over internet protocol solutions is one of many exact ways to go with the flow as the benefits clearly outweigh the drawbacks. Still, it is advisable that each business assess carefully the speed and scope of their implementation, as well as making sure that such facilities as internet connection, communicating equipment are fully available. Lastly, it is always wise to employ a suitable, customer-centric VoIP provider that understands how to apply VoIP into your business most efficiently.
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